Shipping & Returns
We ship our fresh roasted coffee within 48 hours of processing your order. We ship Monday-Friday, except holidays. We suggest that you only purchase enough coffee to last you up to four weeks from the roast (ship) date.
On orders of $75 or more, we offer FREE SHIPPING in 48 states and $5.00 for orders of $75 or more shipped to AK, HI, U.S. territories, and all APO/FPO/DPO locations.
For orders less than $75 but greater than $35, we charge a flat rate of $3.95 for 48 states and $8.95 for AK, HI, U.S. territories, and all APO/FPO/DPO addresses.
For orders less than $35, we charge a flat rate of $6.95 for 48 states and $11.95 for AK, HI, U.S. territories, and all APO/FPO/DPO addresses.
We ship via UPS and USPS. Alpha Coffee does not guarantee the arrival time of a package. Once we relinquish our coffee to UPS and USPS, it is beyond our control. We do, however, provide tracking numbers to ensure that you do receive your freshly roasted coffee.
Our shipping options will normally allow you to have your coffee arrive within three days of the ship date. For orders going to APO addresses, we have little control over the timing of its delivery once it leaves the continental U.S.
We do not accept returns. However, if you have any issues with your coffee, or if there are errors in your order, please contact us at firstname.lastname@example.org.